Hot tub repairs
We fix leaks from pipework, fittings and seals, heaters that won’t heat, and electrical faults on most makes of hot tub. We test everything properly and talk you through what we find.
Our repair pricesHot tub repair in Cornwall
Hot tub stopped heating, started leaking or keeps tripping the power? We’ll find the fault, tell you plainly what’s wrong and fix it if it can be fixed. With common parts on the van, many repairs are done on the first visit.
We’re based in Camborne, covering Mid and West Cornwall, from Bodmin and Newquay to Penzance and everywhere in between.
5.047 reviews on Google- Working on hot tubs since 2002
- Hot Spring factory-trained in California
- EAL and City & Guilds electrical qualifications
- Pool Plant Operator (PPO) qualified
- 12-month guarantee on our work
- £2 million public liability insurance
Ask the Hot Tub Troubleshooter
Tell it what your hot tub or swim spa is doing, or type the error code. It gives general guidance from our own guides and the safe checks to try first.
It can’t see your tub, so some faults still need a visit. You can book one from the chat.
What we do
Repair, servicing and care for hot tubs and swim spas
Most of our work is hot tubs at people’s homes. We also look after swim spas, pools, holiday lets and park sites.
Servicing and cleaning
A clean or a full service keeps the water healthy and catches small faults before they turn into big repair bills.
Servicing options
Swim spas and pools
We repair and service swim spas, and work on pool pumps, filters, low-flow problems and water balance.
Swim spa repairs
Holiday lets and parks
Changeovers, repairs and regular servicing for holiday lets, lodges and park tubs.
Holiday-let changeoversNot sure what’s wrong? Our hot tub problems guide takes you through some quick checks, and our error code guide explains what the panel is telling you. For day-to-day care, see our hot tub guides.
Running costs
Lower running costs, every visit
Whatever we’re called out for, we’ll look at what your tub is costing to run and show you how to bring it down.
Cover and insulation
We check the cover fits and seals properly and look at the cabinet insulation, because lost heat is money wasted.
Filter and heating settings
We set the filter cycles and temperature so that the tub isn’t pumping or heating more than it needs to.
Water care
We show you how much chemical to add, so you’re not paying for more than the water needs.
Prices
Our prices
These are our standard prices, so you know where you stand before we arrive.
- Call-out, including the first hour
- £75
- Each hour after that
- £35
- Hot tub clean
- from £140
- Full service
- from £195
Parts are extra. Most repairs are done within that first hour with parts we carry on the van, so you’ll usually pay just the call-out plus a part. Mileage is charged outside our usual area. Swim spa repairs are charged at the same rates, and we quote for swim spa servicing and pool work.
Google reviews
What past customers say
5.0
From 47 reviews on Google
“⭐⭐⭐⭐⭐
Excellent service from start to finish. My hot tub needed repairing, and everything was explained clearly, including the fault, how to maintain it properly, and how to keep it running efficiently. The price was reasonable, too, with honest advice and no unnecessary extras.
Really helpful, knowledgeable and happy to answer questions. I’d definitely recommend him to anyone needing hot tub repairs or maintenance in the local area.
Thank you for getting my hot tub sorted! 😊”
“John came out to repair a leak on out hot tub he turned up when he said he would sorted our leak out really quickly. what a lovely knowledgeable and friendly man,
we will always use john for any problems we have with our hot tub, great service.”
“Jon was very helpful and friendly, diagnosed and fixed the problem there and then.”
“My enquiry was handled very quickly and an appointment made for the following day. As there were guests in the house and not happy so this was a relief. The fault was soon identified and repaired with recommendations to improve performance. We would highly recommend Jon and use him in future.”
“I thoroughly recommend Jon the Hot Tub Repair Man. He is very friendly and informative and he has made an excellent job of servicing our hot tub.
We will definitely be contacting him again for further help, guidance and servicing.
Many thanks!🌟”
“Fantastic job by Jon who fixed our tub and offered some extremely useful advice too. We’ll be using him again and would heartily recommend him. Thanks so much again Jon 👍”
How it works
How a repair visit works
- 1
Tell us what’s happening
Ring us and tell us what’s wrong. The make of the tub and any code on the panel both help.
- 2
We book a visit
We’ll book you in as soon as we can, at a time that suits you, and turn up when we say we will.
- 3
We find the fault and fix it if we can
We tell you what’s gone wrong and, if it can be repaired, we fix it and test the tub. If a part has to be ordered, we come back to fit it.
Holiday lets and parks
Keeping holiday-let and park tubs running
A broken tub on changeover day means unhappy guests and refunds. We look after hot tubs for holiday lets, parks, B&Bs and smaller hospitality businesses across Cornwall.
Our servicing helps you meet your duties; you remain the duty holder.
“Very grateful for speedy and professional service following an issue with hot tub at my Airbnb. Highly recommend!”
About us
Meet Jon, our engineer
Hot Tub Repair Man is an independent business in Tuckingmill, Camborne. Jon Pennington is our engineer. He’s the one who’ll turn up, and the one our customers mention in their reviews.
Jon started in the hot tub trade in 2002, working with Hot Spring Spas and later Hydropool. Hot Spring trained him at their factory in Carlsbad, California, in 2005. He holds EAL and City & Guilds electrical qualifications and is a qualified Pool Plant Operator (PPO).
We don’t sell hot tubs, so we’ve nothing to push. We’ll tell you honestly what’s wrong and what it’ll cost to put right.
More about usRecent work
Photos from our jobs
Pumps, control packs and leaks we’ve worked on, and some of the tubs we look after.
FAQ
Questions people ask us
How soon can you come out?
We aim to book you in as soon as we can and agree a time that suits you. Ring us and we’ll give you the earliest visit we have.
What does the call-out cover?
The first hour on site, which is enough for many repairs. The full price list is in our prices.
What happens if a part needs ordering?
We order the part and come back to fit it once it arrives. The part is charged on top, and the return visit is charged as labour at £35 an hour.
Can you repair my make of hot tub?
We work on most makes, including Hot Spring, Hydropool, Canadian Spa, Jacuzzi, Arctic Spa, Caldera, Roto Spa and Beachcomber, and on Balboa, Gecko and SpaNet control systems. Tell us what you’ve got and we’ll tell you straight away whether we can help.
What should I tell you when I ring?
The make of the tub, what it’s doing and any code showing on the panel.
What if my tub is sunk in or against a wall?
It helps to mention it when you ring. When a tub is sunk into decking or the ground, or a side is against a wall or fence, some panels can be hard to get to, which affects how long the job takes. If you’re not sure, a photo is fine.
Hot tub playing up? Tell us what it’s doing.
Give us a ring and we’ll talk you through what happens next.
Areas
Hot tub repair across Cornwall
You’ve probably seen our van around Cornwall. We’re based in Camborne and repair hot tubs all over the county. Towns we cover include:
See the 18 towns we cover
Somewhere else in Cornwall? Just ask. Every area we cover