Holiday Let Hot Tub Care

Holiday Let Hot Tub

Care & Servicing

A hot tub isn’t just a nice extra for your guests — it’s a key part of their stay. When something goes wrong, it leads to complaints, refunds, or lower star ratings that can affect future bookings. Our Holiday Let Hot Tub Care & Servicing is designed to keep your spa clean, safe and guest-ready, so you don’t have to deal with stressful changeovers or emergency issues. We take care of compliance, maintenance and reliability — so you can focus on your property and your guests.

Let Hot Tub Care & Servicing

How It Works

  1. Enquiry & Quick Chat – We’ll talk through your property, guest turnover, and what level of care you need.
  2. Set a Schedule – Visits are aligned with your changeovers or seasonal needs, so you don’t have to adjust anything.
  3. We Handle the Rest – Regular checks, cleaning, compliance and quick call-outs if anything goes wrong.
  4. You Get Peace of Mind – Happy guests, no last-minute panics, and everything logged properly.

We fit into your existing routine, not the other way round.

What We Offer

We provide specialist hot tub care and servicing for holiday cottages, lodges and Airbnb properties across Cornwall. Our goal is simple: your spa is always guest-ready — clean, safe and reliable for every booking, without the stress landing on you.

Deep Clean & Water Change

Full drain down, shell clean, jet flush, filter cleaning or replacement, and a fresh water refill. Perfect between guest stays or for seasonal refreshes to keep your tub spotless.

Regular Maintenance Package

Bi-weekly, fortnightly or between-guest visits to test and balance chemicals, clean filters, and check jets, pumps, covers and surfaces. A proactive way to keep everything running smoothly and avoid complaints.

Guest Turnaround Service

We align visits with your changeover schedule — often the same day as departure or before arrival. This ensures the hot tub is clean, heated and ready for the next guests, helping protect your star ratings and reviews.

Emergency Repair & Call-Out

If something fails — heater, pump, leak or electrical issue — we aim to respond quickly to minimise downtime, avoid cancellations and keep your bookings on track.

Compliance & Health & Safety

We work to HSG282 guidance, covering water hygiene, testing regimes, documentation and risk assessments. Logs and reports are provided, giving you confidence that you’re protected and compliant.

Additional Services

Filter replacements, cover cleaning or repair, shell repairs, electrical checks, winterisation, seasonal shutdowns and start-ups. Everything needed to keep your spa in top shape year-round.

Perfect For:

  • Holiday cottages, Airbnb & short-stay properties
  • Luxury lodges & cabins with guest spas
  • Multi-property owners needing regular cover
  • Owners who don’t live nearby or can’t maintain the spa themselves
  • Businesses who want peace of mind between bookings
Holiday Home Hot Tubs

Why Pick Us

Running a holiday let comes with enough moving parts already — the hot tub shouldn’t be one of your worries. That’s where we come in.

  • Quick response when you need it most – We understand the pressure of changeover days. If something breaks, we act fast to get it sorted.
  • Reliable, consistent servicing – Your spa will be clean, safe and ready for each new arrival.
  • Protecting your reputation – A working hot tub means happy guests, better reviews and fewer refund headaches.
  • Compliance handled – We keep on top of water testing and record-keeping so you don’t have to.
  • Experienced & independent – Over 18 years in the industry, trusted by owners and managers across Cornwall.

We focus on the details so your guests remember the experience — not the problem.

What Compliance Means to You

Every holiday let with a hot tub in the UK must follow HSG282 guidance.
In simple terms, that means keeping your water clean, your equipment safe, and your records clear.

You don’t need to become an expert in spa legislation — that’s our job.

We help you stay compliant by:

  • Carrying out regular water testing and maintenance
  • Keeping service and testing logs up to date
  • Identifying and fixing issues before they cause problems
  • Giving you peace of mind that you’re doing things properly

Being compliant protects your guests, your reputation, and your business. It also helps prevent complaints, refunds, or insurance headaches if something goes wrong.

Hot Tub Service in Newquay

Service Options

Every property runs differently, so we keep things simple. Tell us your changeover pattern and what level of care you need, and we’ll build the service around that.

  • One-off Clean & Water Change – a full drain, clean and refill before or after a run of bookings.
  • Regular Checkovers – between-guest or bi-weekly visits to keep the spa safe, clean and guest-ready.
  • Annual Service & Report – a deep inspection, plumbing flush and clear recommendations for the year ahead.
  • Emergency Help & Extras – rapid repairs if something fails, plus winterisation or start-up when needed.

No bundles you don’t need, no hidden extras. We’ll simply recommend what fits your property and schedule.

Customer Testimonials

What Our Customers Say
Read reviews from customers across Cornwall who have used our hot tub repair and servicing. Many mention our quick response, clear advice and reliable repairs. See all reviews on Google – Or read about us

Posted on Google Google
Paul Welsh profile picture
Paul Welsh
27 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jon an absolute legend, very friendly, came out diagnosed the issue went away ordered the part came back fixed it tested it fixed another problem that came up after testing again and all for a very reasonable price. Will use him again and again 🌟 Paul from porth / newquay
Posted on Google Google
Rhian Knight profile picture
Rhian Knight
14 August 2026
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Very grateful for speedy and professional service following an issue with hot tub at my Airbnb. Highly recommend!
Posted on Google Google
robert brown profile picture
robert brown
14 August 2026
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John is great at what he does. Always happy to provide sound advice and really knows his stuff. If you are in Cornwall and have an issue with your hottub this is the man to ask for help.
Posted on Google Google
M Crump profile picture
M Crump
10 August 2026
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I thoroughly recommend Jon the Hot Tub Repair Man. He is very friendly and informative and he has made an excellent job of servicing our hot tub. We will definitely be contacting him again for further help, guidance and servicing. Many thanks!🌟
Posted on Google Google
Yvonne Hill profile picture
Yvonne Hill
29 July 2026
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My enquiry was handled very quickly and an appointment made for the following day. As there were guests in the house and not happy so this was a relief. The fault was soon identified and repaired with recommendations to improve performance. We would highly recommend Jon and use him in future.
Posted on Google Google
Rebecca Varcoe profile picture
Rebecca Varcoe
6 June 2026
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Fantastic job by Jon who fixed our tub and offered some extremely useful advice too. We’ll be using him again and would heartily recommend him. Thanks so much again Jon 👍
Posted on Google Google
Cornish Traders - Cornwall profile picture
Cornish Traders - Cornwall
28 May 2026
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Jon is an absolute wealth of knowledge when it comes to Hot Tubs. He provided some excellent advice today and really helped us out. If you are looking for an expert to help repair or service your hot tub we 100% recommend him
Posted on Google Google
Derek Allen profile picture
Derek Allen
23 May 2026
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John came out to repair a leak on out hot tub he turned up when he said he would sorted our leak out really quickly. what a lovely knowledgeable and friendly man, we will always use john for any problems we have with our hot tub, great service.
Posted on Google Google
Nicola Rayment profile picture
Nicola Rayment
14 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jon was very helpful and friendly, diagnosed and fixed the problem there and then.
Posted on Google Google
Gareth Dickson profile picture
Gareth Dickson
2 January 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing service - came out to repair our hot tub over Christmas. Knowledgeable and extremely helpful, Jon got everything sorted quickly. Would 100% recommend.

FAQ:

How often should the tub be cleaned between guests?

Ideally every changeover: water change + deep clean, especially with medium-to-high guest usage

Do we need to follow HSG282?

Yes — if you’re letting your property commercially, that’s the health & safety guidance in the UK for spa/hot tub systems. We’ll help you with that.
Link: ‘HSG282 Guide‘

What happens in winter / off-season?

We can winterise your hot tub, do shrink wrap (where needed), minimise damage, help restart in spring. (stops rain, dirt and insects getting in)

If something breaks, how fast can you come?

We aim for same-day or next-day response for emergency repairs (heaters, pumps etc), depending on availability & distance. (Essential for holiday lets)

Get in Touch

If you manage a holiday let, lodge or holiday park and need a reliable hot tub engineer, we’re here to help.
📞 01209 808 617 – ma**@****************co.uk